Privacy policy

Last updated September 11, 2023
Effective date: September 11, 2023

This Privacy Policy describes the policies of Creactionweb, 102-3400 Provost, Lachine, Quebec, Canada, H8T3J6. email: moc.bewnoitcaerc@ofni, telephone: 514-360-1966 regarding the collection, use and disclosure of your information that we collect when you use our website (creactionweb.com). (the “Site”). By accessing or using THE Site, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to the same conditions, please do not access or use the Site.

We may change this Privacy Policy at any time without notice and post the revised Policy on the Site. The revised Policy will come into force 180 days after its publication on the Service, and your continued access to or use of the Site after such period will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you periodically review this page.

1. Information we collect:

   We will collect and process the following personal information about you:

   1. Name
   2. Email



2. How we use your information:

   We will use the information we collect concerning you for the following purposes:

   1. Browsing activity
   2. Marketing / Promotion
   3. User account creation
   4. Customer feedback collection
   5. Customer order management
   6. Site protection
   7. Dispute resolution
   8. User account management
   9. Provide the information you wish to obtain
   10. Process your requests adequately
   11. Establish and maintain our business relationship with you
   12. Meet the requirements of the law
   
   

   If we wish to use your information for other purposes, we will ask for your consent and will only use your information if we receive your consent, and then, only for the purposes for which you have given your consent consent, unless the law requires us to do otherwise.




3. Retention of your information:

   We will keep your personal information with us during 90 days to 2 years after termination of user accounts or as long as we need to achieve the goals for which they were collected, as indicated in this Privacy Policy. We may need to retain some information for longer periods, such as record keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, which does not identify you (directly or indirectly), can be stored indefinitely.




4. Your rights :

   Depending on applicable law, you may have the right to access, correct or erase your personal data, receive a copy of your personal data, limit or object to the active processing of your data, ask us to share (port) your information personal data to another entity, to withdraw any consent you have given to us to process your data, the right to lodge a complaint with a statutory authority, and other relevant rights under applicable laws. To exercise these rights, you can write to us at moc.bewnoitcaerc@ofni We will respond to your request in accordance with applicable law.

   You can choose not to receive direct marketing communications or profiling that we carry out for the purposes of marketing by writing to us at moc.bewnoitcaerc@ofni

   Please note that if you do not authorize us to collect or to process the requested personal information or to withdraw the consent of process personal information required for required purposes, you may not be able to access or use the services for which your information were requested.




5. Cookies, etc.

   To learn more about how we use these technologies and about your choices regarding these tracking technologies, please refer to our Cookies policy.




6. Security :

   The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse or unauthorized modification of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, therefore, we cannot ensure or warrant the security of any information you provide to us. transmit, and you do so at your own risk.




7. Complaint / Data Protection Officer:

   If you have any questions or concerns regarding the processing your information that is available with us, you can send an email to our designated person responsible for personal information:
   Denis Carrière at Creactionweb,
   Email: moc.bewnoitcaerc@ofni
   We will address your concerns in accordance with applicable law.




8. Third-party services and websites

   This Policy applies only to our Site, and does not extend to websites, products or services provided by third parties. We assume no responsibility for the Personal Information protection practices of these third parties. When you click on a link and leave the Creactionweb website, the information exchanged from that moment on is no longer subject to Creactionweb's privacy policy, but to those of the private redirection site. We invite you, as a precaution, to read the privacy policy of the site in question.



9. Hosting and storage

   Your Personal Information is currently hosted in Quebec (Canada), but also in the United States with service providers. Your Personal Information hosted in the United States is subject to different Personal Information protection rules, since it is subject to locally applicable laws and may be subject to disclosure to governments, courts or law enforcement agencies. or regulation of that other country, in accordance with the laws in force there. However, our practices regarding your Personal Information will at all times continue to be governed by this Privacy Policy.



10. Personal information of minors

    We do not knowingly collect Personal Information from persons under the age of 18. If you are under 18 years of age, you should not provide us with your Personal Information without the consent of your parent or guardian. If you are a parent or guardian and you discover that your child under 18 has provided Personal Information without consent, you can notify us using the contact information in the “Contact Us” section below and request that we delete this child's Personal Information from our systems.